General Terms and Conditions of Lifestyle Habits
Article 1. Definitions
In these terms and conditions, the following is understood to mean:
1.1 Conditions:
These general terms and conditions for the website.
1.2 Parties:
Lifestyle Habits and the Counterparty jointly.
1.3 Counterparty:
Any natural or legal person with whom Lifestyle Habits has concluded or intends to conclude an Agreement.
1.4 Consumer - Customer:
A counterparty, a natural person, not acting in the exercise of a profession or business, who purchases a digital product for non-commercial purposes.
1.5 Salesperson - Lifestyle Habits:
The company Lifestyle Habits, which offers digital, informative products and services via the website www.lifestylehabits.nl.
Lifestyle Habits: sole proprietorship, registered in the Commercial Register under
Chamber of Commerce number 99327120, VAT number NL004700898B93 and established at Damast 16, 5051 WN Goirle.
1.6 Agreement:
Any distance contract concluded between Parties by means of the Website under which Lifestyle Habits undertakes towards the Counterparty to provide Services and/or the sale and delivery of Products.
1.7 Digital Products:
The goods or digital content to be delivered by Lifestyle Habits to the Counterparty within the framework of an Agreement, such as, but not limited to, e-books, templates, and other downloadable or online available materials. Content delivered via the platform as part of a Service is not considered a 'Product'.
1.8 Services:
The online services to which Lifestyle Habits has committed itself towards the Counterparty within the framework of an Agreement, which may include, but are not limited to, making one or more online courses available via the Platform – website, and the functionalities of the Platform associated with a membership.
1.9 Price:
The price determined by the Seller, as displayed on the website, for a specific product, including VAT
1.10 Website - Webshop:
www.lifestylehabits.nl and all subpages and subdomains thereof, on which digital products are offered by the seller.
Account: The part of the Platform accessible to the Counterparty using its login credentials.
1.11 In writing:
Communication via email contact@lifestylehabits.nl
Article 2. General Terms and Conditions
Lifestyle Habits offers informative digital products (such as ebooks and courses) and information via the website www.lifestylehabits.nl. These general terms and conditions apply to all offers, orders, products, and deliveries by Lifestyle Habits. By placing an order, the consumer agrees to these terms and conditions. Lifestyle Habits may change its terms and conditions and products without prior notice; therefore, please check this page regularly.
Lifestyle Habits makes these terms and conditions available to the consumer on a durable data carrier prior to the conclusion of the agreement, including via a downloadable file (PDF) on the website, so that the consumer can save them and consult them later.
Article 3. Products and Services
The information in Lifestyle Habits' digital products and content (such as on the website, social media, email, etc.) consists solely of general informational tools (in the fields of lifestyle, holism, health, self-development, and finance) and is intended to inform and inspire. The digital content and products offered are not personally tailored, and Lifestyle Habits cannot and may not address a client's personal situation.
The digital content and products offered do not replace professional or medical advice, nor do they replace personal treatment or diagnosis. The digital content and products offered do not constitute personal (professional, medical, psychological, therapeutic, tax, legal, or financial) advice or other specialist advice. The owner of Lifestyle Habits is not a doctor, psychologist, therapist, dietitian, tax advisor, lawyer, investment advisor, or financial advisor. Lifestyle Habits also makes no promises regarding concrete results, cures, prevention, or treatment of diseases.
Always consult a (BIG-registered) doctor, therapist, financial advisor, or other expert for health complaints or financial issues. Never stop medication or treatment without consulting a doctor. Lifestyle Habits does not provide individual treatment advice or nutritional advice. Lifestyle Habits does not make medical or health claims in violation of the Commodities Act or EU regulation.
The content on the Lifestyle Habits website and products has been compiled with the utmost care but should be considered solely for general information purposes. Lifestyle Habits accepts no liability whatsoever for any direct or indirect damage arising from following this information, or for any inaccuracies or outdated information. No rights can be derived from the information. If you have questions regarding the accuracy of the information, it is recommended that you conduct additional research yourself. Seek professional advice when necessary. Lifestyle Habits cannot and may not provide personal (medical or financial) advice, and nothing in this product is intended as personal (medical or financial) advice.
Although Lifestyle Habits carefully compiles all information, it cannot be guaranteed that the content is complete, up-to-date, or suitable for every individual situation.
No promises are made regarding the results or effects of applying the advice, tips, or routines.
The use of the information and products is entirely at the user's own responsibility.
Make decisions only based on individual professional advice and official material from competent authorities. Always conduct your own research on a specific subject.
The information in Lifestyle Habits' digital products and content (such as on the website, social media, email, etc.) does not constitute an invitation or request to purchase investments. Lifestyle Habits is not responsible for financial losses resulting from acting on the information provided. Investing involves risks, including the loss of (part of) your investment. Investing can result in losses.
Past performance is no guarantee of future results.
Always make investment decisions based on individual, professional advice and a prospectus from a competent authority.
Lifestyle Habits has not written the content of the product as investment advisors, nor to comply with legal requirements. The information has been compiled with care, but Lifestyle Habits is not liable for the completeness of the texts, economic information, or general market data.
Lifestyle Habits may make necessary updates or changes to digital products, for example to improve them or for technical maintenance. If a change is detrimental to the consumer, this will be communicated.
- Personal responsibility:
The user remains at all times personally responsible for assessing whether the offered content and products are suitable for his or her personal situation.
The digital content, products, and services offered by Lifestyle Habits are general in nature and not tailored to the user's personal situation. No account is taken of individual circumstances, including – but not limited to – medical or psychological conditions, illness, disabilities, medication use, allergies, intolerances, nutritional or calorie needs, ethical or philosophical preferences, personal restrictions, living conditions, well-being, or other personal factors. Following advice, tips, routines, or exercises from the products and content (such as on the website, social media, email, etc.) is done entirely at one's own responsibility.
Lifestyle Habits cannot be held liable for the consequences of using its content and products. Results may vary from person to person.
Article 4. Ordering and Payment
Orders for digital products are placed via the website www.lifestylehabits.nl. The agreement is concluded at the moment the consumer completes the ordering process and clicks on 'pay' - 'checkout'. The consumer subsequently receives an order confirmation by email.
The consumer pays the stated price including VAT (and shipping costs, if applicable) via the available payment methods. Upon successful payment, the consumer gains access to the (downloadable) digital content or it is provided via email. In the event of incomplete payment, Lifestyle Habits may postpone or cancel delivery. Consumers are obliged to carefully check the order and provide the necessary information (such as an email address) in a timely manner.
To conclude an agreement, all information relevant to the consumer – including the total price including VAT, any additional costs, the content of the digital product, and the method of delivery – is clearly and unambiguously stated before the order is placed.
If a price or other essential information on the website is displayed incorrectly and this should have been apparent to the consumer as an obvious error, Lifestyle Habits reserves the right to terminate the agreement. In that case, any amount already paid will be fully refunded.
Lifestyle Habits reserves the right to change prices, special offers, and promotions at any time. Discounts and offers apply exclusively to the specified period and cannot be applied retroactively. For subscriptions, price changes will be communicated via email at least 30 days in advance. All prices are displayed inclusive of VAT, and any additional costs are stated transparently.
Article 5. Delivery of Digital Products
Digital products are made available immediately after successful payment – delivered via an email containing a download link. By placing the order, the consumer expressly agrees to the immediate delivery of the digital content and declares that they waive the statutory right of withdrawal. From that moment on, the right of withdrawal lapses (see below). After ordering, it is not possible to return or cancel digital products. The download link in the email has a limited validity period (for 30 days). Therefore, save the file to your device immediately after downloading.
The consumer is solely responsible for having suitable equipment, software, sufficient storage space (memory), and a (stable) internet connection to download, open, and use digital products. Lifestyle Habits does not guarantee that digital products will function on all devices or systems.
Lifestyle Habits does not guarantee unlimited or permanent access to digital products, unless explicitly stated with the product. If access is granted for an indefinite period, this does not mean that access remains guaranteed for life or without limitation.
If technical problems or other unforeseen circumstances occur that prevent the digital product from being delivered or downloaded (immediately), the consumer is entitled to restoration of access. In that case, Lifestyle Habits will provide a new download link or redeliver the digital content as soon as possible.
If delivery proves to be definitively impossible, the amount paid for the Lifestyle Habits purchase will be fully refunded. In such a case, Lifestyle Habits is not liable for any further damages.
Article 6. Right of withdrawal
In principle, consumers have the right to cancel an online purchase within 14 days without giving reasons. However, for immediately available digital products offered by Lifestyle Habits, the right of withdrawal is excluded as soon as delivery has commenced.
When purchasing digital products, the consumer explicitly consents to immediate delivery prior to payment and confirms having taken note of the loss of the right of withdrawal. Without this consent, the digital product cannot be delivered immediately. After completion of the order and delivery of the digital product, dissolution of the agreement and refund of the purchase price are no longer possible.
Lifestyle Habits makes the model withdrawal form required by law available via the website. This model withdrawal form does not apply to digital products that are delivered immediately after consent and acknowledgment of waiver of the right of withdrawal.
Dissatisfaction or a subjective assessment of the content of the digital product does not constitute grounds for a refund, discount, or (partial) credit. Since digital products cannot be returned after purchase, and the consumer explicitly agreed prior to the purchase to immediate delivery and the associated forfeiture of the right of withdrawal, there is no right to a refund.
If the digital product proves to be defective or cannot be delivered, the consumer retains their statutory rights to proper delivery, even when the right of withdrawal is excluded.
Model withdrawal form:
Only complete and return this form if you wish to withdraw from the agreement.
At:
Lifestyle Habits
contact@lifestylehabits.nl
I hereby notify you that I am revoking our agreement regarding the sale of the following product:
Product name:
Ordered on: …
Received on: …
Consumer name: …
Consumer address: …
Consumer signature: …
Datum: …
Explanation of the model withdrawal form:
This model form does not apply to digital products that have been delivered immediately, provided that the consumer has given explicit prior consent to immediate delivery and has acknowledged that the right of withdrawal lapses as a result.
Article 7. Long-term agreements / periodic services
7.1 Lifestyle Habits may offer digital services with an ongoing duration, such as memberships, courses, programs, or access to a digital learning environment.
7.2 If a service has a duration, this duration is clearly stated in the offer in advance.
7.3 Long-term agreements are not automatically renewed after the expiry of the first term unless the consumer expressly agrees to this in advance.
7.4 The notice period for long-term agreements is a maximum of one month, unless a shorter period is agreed upon in the offer.
Termination of a long-term agreement shall be in writing and with observance of the previously communicated notice period.
7.5 Lifestyle Habits reserves the right to terminate a long-term agreement if the consumer defaults on payment, abuses the service, or acts in violation of the terms and conditions.
If Lifestyle Habits terminates a long-term agreement, other than in cases of abuse, fraud, or non-payment, amounts already paid in advance will be refunded pro rata for the remaining period during which the service is not provided.
7.6 Any direct debits will be clearly communicated in advance. The consumer can stop a direct debit at any time via their bank or by written cancellation.
7.7 For certain digital products or services, such as courses, programs, or memberships, additional terms and conditions may apply. These are clearly communicated prior to purchase. If these additional terms and conditions deviate from the general terms and conditions, the additional terms and conditions shall prevail.
7.8 Access to digital products, courses, or a learning environment is strictly personal and may not be shared with third parties. The consumer is responsible for handling login credentials with care. In the event of suspected misuse, account sharing, unauthorized access, or violation of access conditions, Lifestyle Habits may immediately restrict or block access. Payments will not be refunded if access is terminated due to conduct contrary to these terms.
Article 8. Intellectual Property
All intellectual property rights relating to the website, social media, content, and (digital) products of Lifestyle Habits belong exclusively to Lifestyle Habits, unless expressly stated otherwise. These are protected by copyright.
Intellectual property rights include, but are not limited to: texts, downloads, products (such as e-books, workbooks, checklists, and templates), illustrations, images, audio, video, designs, formats, logos, and other materials.
It is not permitted to duplicate, reproduce, distribute, publish, or otherwise use material or content without prior written permission from Lifestyle Habits, other than for personal use.
Sharing with third parties, reselling, making public, or commercially exploiting (downloadable) products and content is not permitted and is considered a violation of copyright.
The consumer receives a non-exclusive, non-transferable, and non-sublicensable license for personal use of the digital product. This license automatically expires upon violation of these terms.
Uploading (parts of) products to the internet, social media, or other platforms, as well as creating derivative works, is not permitted without prior written permission.
In the event of a violation, Lifestyle Habits reserves the right to take appropriate (legal) measures, including claiming damages.
Article 9. Liability and Warranty
9.1 Lifestyle Habits offers no additional commercial warranty. Lifestyle Habits compiles all information and digital products with care, but offers no guarantees, to the extent permitted by law, regarding their completeness, accuracy, currency, or suitability for individual purposes. The services are based on a best-efforts obligation and not on an obligation of result; no rights can be derived from the information provided or general advice/tips.
9.2 The content of the digital products is intended solely for general information, education, and inspiration. Lifestyle Habits provides no guarantees regarding the achievement of specific results. The consumer uses all information and products entirely at their own risk, to the extent permitted by law.
9.3 Lifestyle Habits is, to the extent permitted by law, not liable for:
- Inaccuracies, errors or incompleteness in the provided information;
- Choices or actions that the consumer takes based on the content;
- Direct or indirect damage resulting from the use, misuse, or misinterpretation of the information;
- Technical malfunctions, interruptions, or temporary unavailability of the website or digital products.
9.4 Lifestyle Habits is, to the extent permitted by law, not liable for indirect damages, including but not limited to consequential damages, lost profits, data loss, or emotional distress.
9.5 The information and products of Lifestyle Habits are intended solely for general education, inspiration, and motivation. The information provided does not constitute professional, medical, psychological, therapeutic, or financial advice. The products do not replace a diagnosis, treatment, or guidance by a qualified professional. The consumer remains solely responsible at all times for consulting a doctor, specialist, therapist, or advisor when necessary.
9.6 To the extent that statutory liability cannot be excluded and to the extent that there is no intent or gross negligence on the part of Lifestyle Habits, the total liability of Lifestyle Habits is in all cases limited to the amount paid by the consumer for the relevant digital product. To the extent that mandatory legal provisions do not stipulate otherwise, liability is limited to the purchase price of the product purchased from Lifestyle Habits.
9.7 If a digital product is technically defective or is damaged during delivery, the consumer is entitled to repair, replacement, or correct delivery in accordance with the statutory rules for digital products.
9.8 Temporary unavailability of the website or learning environment due to maintenance will be communicated in advance whenever possible. Lifestyle Habits strives to keep such maintenance interruptions as short as possible.
Article 10. Force Majeure
10.1 Lifestyle Habits is not liable for delay, limitation, or inability to deliver digital products or services when this is the result of force majeure.
10.2 Force majeure is understood to mean:
Disruptions of internet or hosting services, technical errors beyond the control of Lifestyle Habits, power outages, cyberattacks, illness, pandemics, government measures, natural disasters, and other situations that cannot be attributed to Lifestyle Habits.
10.3 In the event of force majeure, Lifestyle Habits will inform the consumer as soon as possible. If the impediment lasts longer than 30 days, both parties may terminate the agreement free of charge.
Article 11. Suspension and Dissolution
11.1 Lifestyle Habits has the right to suspend the performance of the agreement or to dissolve it in its entirety if:
a) the consumer has provided incorrect information;
b) payment is delayed;
c) there is abuse, fraud or infringement of intellectual property rights.
11.2 In the event of dissolution due to circumstances on the part of the consumer, the consumer is not entitled to a refund.
11.3 Lifestyle Habits reserves the right to temporarily restrict access to digital products for technical maintenance or security.
11.4 For suspension or termination in connection with abuse or breach of terms and conditions, the consumer will – unless there is a serious violation or fraud – first receive a warning and the opportunity to remedy the violation.
11.5 If Lifestyle Habits terminates the agreement without any attributable fault on the part of the consumer, the consumer will receive a refund of amounts already paid for the period during which services are no longer provided.
Article 12. Privacy and Personal Data
Lifestyle Habits processes personal data in accordance with the GDPR. Data is used solely for the performance of the agreement and the relationship with the customer. For more information, please refer to the Privacy Statement on the website. In accordance with the GDPR, Lifestyle Habits maintains a processing register and has taken appropriate security measures for personal data (such as stored email addresses when sending digital products).
Lifestyle Habits processes only personal data necessary for the performance of the agreement, including: name, email address, payment details, and purchase history. This data is not retained longer than necessary and required.
For the execution of the agreement, Lifestyle Habits may make use of third parties, such as payment providers, email service providers, and hosting parties. Data processing agreements are concluded with these parties in accordance with the GDPR.
Communication via email cannot be 100% secured; sending emails is at your own risk. Lifestyle Habits cannot be held liable for damages resulting from the interception, misuse, or loss of transmitted information.
If the consumer wishes to have personal data deleted due to the termination of an account or agreement, this will be carried out unless statutory retention obligations prevent this.
To ensure the security and confidentiality of consumer personal data, Lifestyle Habits uses an SSL certificate (HTTPS). This provides an encrypted connection between the consumer's browser and the server used by Lifestyle Habits, whereby data such as contact information, passwords, and payment details are protected against unauthorized access, in accordance with the GDPR.
Lifestyle Habits processes personal data pursuant to the performance of the agreement or based on the consent of the consumer. More information can be found in the Lifestyle Habits privacy statement on the website: www.lifestylehabits.nl/privacyverklaring
Article 13. Complaints procedure
13.1 Complaints regarding products or services must be reported in writing via email to contact@lifestylehabits.nl within 14 days of discovery.
13.2 Lifestyle Habits aims to respond substantively to a complaint within 10 working days.
13.3 Lifestyle Habits records incoming complaints to improve the quality of its services.
13.4 If a complaint cannot be resolved through mutual agreement, the consumer may file a report with a dispute resolution body or with the Authority for Consumers & Markets.
The European Commission offers a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. Lifestyle Habits is not obliged to participate in a dispute procedure via this platform, but consumers can find information there about online dispute resolution.
Article 14. Other Provisions
Dutch law applies to all agreements between Lifestyle Habits and the consumer.
Disputes shall preferably be resolved by mutual consultation first. If this is not possible, disputes shall be submitted to the competent court in the district where Lifestyle Habits is established, unless mandatory law provides otherwise.
Any disputes may be submitted to the competent court in the Netherlands, in accordance with the statutory rules for consumers. If any provision of these terms and conditions is declared invalid, the remaining provisions shall remain in force.
Article 15. Final provisions
15.1 Lifestyle Habits reserves the right to amend these terms and conditions. The latest version can always be found at www.lifestylehabits.nl/algemene-voorwaarden
15.2 If any provision in these terms and conditions is invalid or voidable, the remaining provisions shall remain in full force and effect.
15.3 All agreements between Lifestyle Habits and the consumer are governed exclusively by Dutch law.
